Privacy Practices

NOTICE OF PRIVACY PRACTICES for SMILE CREATIONS DENTAL PRACTICE

Effective Date: January 14, 2026

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN ACCESS THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

The privacy of your medical information is important to us.

CONTACT INFORMATION

If you have questions about this Notice, our privacy practices, wish to exercise your rights, or want an additional copy of this Notice, please contact:

Smile Creations Dental Practice

Telephone: (858) 636-7887

Email: smilecreationsSD@gmail.com

Address: 9750 Miramar Rd. Suite 133 

San Diego, CA 92126

OUR LEGAL DUTIES

We are required by law to:

  • Maintain the privacy and security of your Protected Health Information (PHI)

  • Provide you with this Notice of Privacy Practices

  • Follow the terms of this Notice currently in effect

This Notice applies to all records of your care maintained by this dental practice, whether created by us or received from other providers.

We reserve the right to change our privacy practices and the terms of this Notice at any time, as permitted by law. Any revised Notice will apply to all PHI we maintain, including information created or received before the change. The effective date of any revised Notice will be stated.


A current copy of this Notice will be:

  • Available at our office

  • Posted on our website

  • Provided upon request at any time

We maintain administrative, physical, and technical safeguards that comply with state and federal law to protect your medical information from loss, misuse, unauthorized access, disclosure, or destruction.

HOW WE MAY USE AND DISCLOSE YOUR MEDICAL INFORMATION

1. Treatment

We may use and disclose your medical information to provide, coordinate, or manage your dental care.

Example: Sharing information with a specialist or laboratory involved in your treatment.

2. Payment

We may use and disclose your medical information to bill and collect payment from insurance plans or you.

Example: Submitting claims or responding to coverage inquiries.

3. Health Care Operations

We may use and disclose your medical information for health care operations, including:

  • Quality assessment and improvement

  • Provider credentialing, licensing, and training

  • Audits, legal services, and fraud prevention

  • Business planning, administration, and customer service

  • De-identification of information for lawful purposes

We may share your medical information with other health care providers or health plans for these purposes, as permitted by law.

USES AND DISCLOSURES REQUIRING AUTHORIZATION

We will obtain your written authorization before using or disclosing your medical information for:

  • Marketing purposes

  • Sale of medical information

  • Fundraising communications (you may opt out at any time)

  • Any purpose not described in this Notice

You may revoke your authorization in writing at any time, except to the extent we have already acted on it.

FAMILY, FRIENDS, AND OTHERS INVOLVED IN YOUR CARE

Unless you object, we may disclose relevant medical information to family members, friends, or others involved in your care or payment for care.

In emergencies or when you are incapacitated, we may use professional judgment to determine whether disclosure is in your best interest.

APPOINTMENT REMINDERS & COMMUNICATIONS

We may contact you via phone, voicemail, text message, email, or mail for:

  • Appointment reminders

  • Treatment follow-ups

  • Billing communications

  • Health-related information

By providing contact information, you consent to these communications. You may request confidential communications or restrict certain methods at any time.

HEALTH-RELATED PRODUCTS AND SERVICES

We may inform you about treatment alternatives or health-related products and services that may benefit you. We do not sell your information or share it with third parties for their marketing purposes.



PUBLIC HEALTH, SAFETY, AND LEGAL REQUIREMENTS

We may disclose your medical information without authorization when required or permitted by law, including:

  • Public health reporting

  • Abuse or neglect reporting

  • Health oversight activities

  • Judicial or administrative proceedings

  • Law enforcement purposes

  • Coroners, medical examiners, and organ donation

  • National security or military activities

  • Workers’ compensation

SPECIAL PROTECTIONS FOR SENSITIVE INFORMATION

Certain types of information receive additional protections under federal and California law, including:

  • Mental health records

  • Substance use disorder treatment records (42 CFR Part 2)

  • HIV/AIDS information

  • Genetic information (GINA)

  • Reproductive and sexual health information

  • Child or adult abuse records

When laws conflict, we comply with the most protective standard.

BUSINESS ASSOCIATES

We may disclose medical information to business associates who perform services for us (e.g., billing, IT, labs). They are legally required to protect your information and use it only as permitted.

DATA BREACH NOTIFICATION

We will notify you as required by law if a breach occurs involving your unsecured medical information.


YOUR RIGHTS

You have the right to:

  1. Inspect and obtain a copy of your medical records

  2. Request corrections (amendments) to your records

  3. Receive an accounting of certain disclosures

  4. Receive a paper or electronic copy of this Notice

  5. Request restrictions on certain uses or disclosures

  6. Request confidential communications

  7. Designate who may receive your information

  8. File a complaint without fear of retaliation

  9. Opt out of fundraising communications

Requests must be submitted in writing to our Privacy Officer.

COMPLAINTS

If you believe your privacy rights have been violated, you may file a complaint with:

Our Privacy Officer (verbal or written), or

U.S. Department of Health and Human Services – Office for Civil Rights

200 Independence Avenue, SW

Washington, DC 20201

Phone: 1-800-368-1019

Website: http://www.hhs.gov/ocr 

We will not retaliate against you for filing a complaint.

ACKNOWLEDGMENT

You may be asked to acknowledge receipt of this Notice. Your acknowledgment is not a condition of treatment.


Connect With Us

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Smile Creations Dental Practice
Claudine Tsui, DDS
A Beautiful Smile Is Always In Style

Dr. Claudine Tsui is a professional dedicated to excellence in cosmetic dentistry such as dental makeovers, diagnosis, and treatments. Her office is located in San Diego, CA.


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